Thank you for your trust. On this page, we’ll guide you
step by step through the process, from installation to a smooth launch of your management platform.

What happens next?
You received your personal login credentials in your welcome email. These give you access to two things: the LIVE.CONNECTS management application (on desktop) and the PrestaMob mobile app. You use the same login credentials for both. The password in your email is temporary—you can change it yourself.

Tip: Add the URL of the management platform to your toolbar (bookmarks bar) so you can access it quickly whenever you need to.

Preparation in the management application


In the LIVE.CONNECTS management application, you'll find the setup instructions for launching PrestaMob registrations via the mobile app. Enter the required information once:

1
People

Create the user accounts for the people who will be using the app.

2
POIs

Points of interest: home locations, construction sites, and other relevant locations.

3
Type of services

The different types of performance you want to track.

Your account manager will help you get started. He or she will go over these preparations with you and contact you to schedule an online appointment. Of course, you’re also welcome to contact us yourself.

Download the PrestaMob app


Download the app on your smartphone or tablet. Open the app store on your iPhone or Android device and search for “Prestamob” —you’ll recognize the app by its light blue icon featuring a hard hat. Open the app and log in with your credentials.

Appointment with your account manager


Your account manager will go over the preparations with you and contact you to schedule an online appointment to ensure a smooth start. Do you have any questions in the meantime? Our service desk is here to help.

Your points of contact at AllConnects


Service
Desk
Sam
Sam
Planning & Service
Thai
Thai
Administration & Service
Kelly
Kelly
Accounting & Services
Technical
Desk
Abdel
Abdel
technical support
Gilles
Gilles
technical support
Sales
Desk
Peter
Peter
sales manager
Wim
Wim
account manager

Any other questions?

Our service desk is ready to assist you at
, Monday through Friday, from 8:30 a.m. to 5:00 p.m.
Call us or email us at SERVICE@all-connects.be.

03 289 55 35
🔖 Bookmark this page. You can go to any other step at any time using the navigation tabs at the top. You'll find all the information about your onboarding here.
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