Damage and defects are not always reported. And do customers call you to come empty a container? Then they expect you to be there the same day. With maintenance planning based on notifications via QR codes, you can make things a lot easier for yourself.
1 | More efficient waste collection
Several cities and businesses are equipping their trash containers and bins with a QR code. As soon as a container or bin is full, the employee or passerby only has to scan the QR code to signal that it needs to be emptied. As a city or company , you receive the notification immediately in your track & trace application and automatically see which container is at which location.
2 | Faster filling of empty dispensers
Not only waste containers and bins are managed more efficiently with QR codes. Soap and toilet paper dispensers in restrooms, among other things, are too. One company had its dispensers equipped with QR codes, and achieved remarkable results:
- 77% fewer control rounds
- 62% more real cleaning work
- 76% faster filling of empty dispensers
- No more complaints
- Cleaning on demand instead of standard cleaning rounds
3 | Faster and more efficient follow-up of notifications
And what about room cleaning, maintenance and repairs? Here, too, you can do that a lot faster and more efficiently with QR codes. An example? Katoen Natie has several logistics hubs at customers, in ports and industrial centers and close to large consumers. Each hub is huge and consists of 50% covered warehouses. Maintaining and cleaning all those warehouses was a logistical nightmare.
Dangerous situations, misplaced goods and littering could not be reported quickly. Reports came in in different ways: via mail, phone, WhatsApp, ... Because they were not registered, no one could check if and when a report had been resolved. The paper checklist was often completed incompletely or incorrectly and regularly got lost.
4 | Online control of cleaning teams
Katoen Natie now uses our track & trace platform to pass on reports intelligently and direct the maintenance teams. Daily cleaning tasks are managed and monitored in an online checklist. The cleaning employees open the list on their smartphones every day and check off which tasks they have completed. Is there a problem somewhere? Then they indicate it in an error report in the app. This way, the facility manager can create tasks to solve the problem and follow up on them until it is resolved.
5 | Real-time notification management
Katoen Natie employees themselves, as well as other employees of the port and companies, can use a QR code to open a page on their smartphone. On it, they use a convenient questionnaire to submit a report for the area they are in or the device they want to use. They can also add a photo to clarify the defect, damage or situation.
The facility manager receives that notification in real time and can immediately create a task. Each notification automatically appears in the app in an overview. That, in turn, allows Katoen Natie to map dangerous areas and recurring problems in just a few clicks.
Get free advice
Want to know more about how to use QR codes to get notifications faster to schedule your cleaning, maintenance and repairs more efficiently? Get in touch with us. In a free, no-obligation consultation, we'll listen to what you want and suggest a solution tailored to your business.
