With winter just around the corner, we can also soon expect a good dose of fog, sleet and snow. Effect? Delays on the road! A Track & Trace system helps you deal smartly with traffic jams and unforeseen traffic situations. Curious? Find out all about it in this blog!
Why do winter conditions cause so much misery?
Snowfall and black ice on the roadways makes the work of many a lot harder. For example, a truck driver has significantly more trouble driving his heavily loaded truck up a bridge. A delivery driver, on the other hand, has difficulty driving through the snow slush that has piled up on the road. Such situations are completely out of your control, and above all they consume an enormous amount of valuable time.
In most cases, drivers follow a schedule. On it, they can consult which locations - and at what time - they need to visit that day. Delays of any cause have an effect on the schedule. If your driver arrives late at one location, he will probably also be late at the locations that follow. Attached to those deliveries are other processes and schedules, which may also be delayed as a result.
In any situation where delays are encountered, it is important to notify managers. While it is difficult to estimate your driver's new arrival time in such situations, it is appropriate to notify any other parties involved of the delays as well so that they too can make changes to their schedules.
How does a track and trace system provide the solution?
Arriving late too often gives your company a bad name. After all, you prefer your appointments to arrive on time, don't you? That is why it is best to choose a solution that allows you to avoid unpleasant situations such as being late. With a track & trace system, you always know exactly where your vehicles are. With the help of an app - which you can consult via PC, laptop, tablet or smartphone - the data are collected in a well-organized manner. You can view them immediately in real time or afterwards.
Are there ever discussions about deliveries arriving late or not at their final destination? Based on the data collected, make an accurate determination of the arrival time and avoid such discussions in the future.
How exactly does the system work?
We place a Track & Trace device in the vehicle. This device is in direct contact with the application, which records the data. The manager has access to this data via the application - from a smartphone, tablet, laptop or PC - and can therefore follow in real time exactly where the vehicle is. Is the vehicle stationary? The manager will also be able to see this, so he in turn can signal the final destination about the later arrival time
With the system, you respond to such unforeseen situations and, for example, assign another vehicle to make the delivery. This way, your customers are not inconvenienced by the changed schedule.
A real-life example
A large beverage supplier that supplies many festivals and events with drinks sends its five vehicles out on the road daily to make deliveries. Vehicle X is soon stuck in traffic. The manager soon notices the stalled vehicle through the application and, after contacting the driver, can decide that the driver will not reach his destination on time.
Through the Track & Trace, he can see that another vehicle is within a feasible distance of this customer. This allows him to quickly contact the driver and engage this vehicle to take over this delivery. This way, the customer will not be inconvenienced by the delays of vehicle X. The customer will not even know that there was a change in the schedule.
How can a track and trace system help avoid misunderstandings?
A Track & Trace system is not only useful when weather conditions make transportation difficult. It can also be a great help in determining whether a late delivery is due to your driver leaving late, or heavy traffic on the road.
In fact, the system works with a GPS, which leaves GPS breadcrumbs. Using these, the manager can also check afterwards exactly where and at what times the vehicle was somewhere. Did your driver leave late? Then you can quickly find out afterwards to avoid misunderstandings that way.
Connect with us!
Are you convinced of the benefits of a track & trace system from All-Connects? It can even be personalized beyond the standard functionalities to suit your needs. Feel free to contact us for an introductory meeting using the form below!
