Thank you for your trust. On this page, we’ll guide you step by step through the process, from installation to a smooth launch of your management platform.

Customer Zone-Fleet.connect header image
Customer Zone-Fleet.connect header image
📅

Your installation date will be confirmed by email

Our service desk will contact you to confirm the date, time, and location. You will receive a confirmation email as soon as everything has been scheduled.

Do this before installation
📱
Download the mobile app —that way, you’ll be ready to start testing right after installation. You’ll find the links below.
▶️
Watch the introductory video —a brief overview of what you can expect from Fleet.connect (see below).
🗕️
Please make sure the vehicles are available on the day of installation—our technician will need access to the vehicle.
🔑
Keys and contact person ready — please make sure someone is available to meet and assist the technician.
▶️ Check out this introductory video
▶️

Welcome to Fleet.connect — an introduction

This short video (approx. 3 min) explains how the platform works and what to expect after installation. This will help you get the most out of your training right away.

▶️ Watch the video
💶 The hardware invoice is a one-time charge and was sent upon confirmation of your order. After installation, you will receive the installation invoice (also a one-time charge) and your first subscription invoice. Questions about an invoice? Please contact us using the customer contact form.

Questions about the installation?

Please submit a ticket through our service desk for prompt and accurate follow-up.

🎫 Create a ticket
🔖 Save this page. You can go to any other step at any time using the navigation tabs at the top.